Two Factor Authentication

This article shows you how to retrieve your authentication code when logging in to Firmhouse.

Note: This article assumes that you have already set up Two Factor Authentication.

After entering your password and email address, you will be required to enter your authentication code.

Enter authentication code screen

Steps

1. Open your authenticator app on your phone. This depends on which app you've used while setting up Two Factor Authentication. Most likely, you're either using Google Authenticator or Authy App.

2. Find the authentication code in the app. It will display a 6-digit code that refreshes periodically.

Authenticator app showing code

1. Enter the code in the Firmhouse login and click Continue. Make sure to enter it in time as depending on the app these codes get refreshed every 15 seconds.

Change your 2 factor authentication device

It's possible you need to change the device where the 2FA is stored and calculated. When logged in to Firmhouse:

Steps

1. Open the My account menu in the top right

2. Select Change password

My Account menu

On the Change password page, it's also possible to reset the 2 factor authentication.