Help Center Articles Migration

This page tracks the migration status of help center articles from help.firmhouse.com to the new product documentation. Articles are sorted by viewer count (descending) to prioritize the most-viewed content.

Articles

Article
Viewers
URL
Converted

Firmhouse Service Terms

264

[x]

Firmhouse Shopify App Setup Guide

247

[x]

Use shipping rates from Shopify

186

[x]

The transition to native Shopify Checkout

162

[x]

Veriff: Identity document verification

162

[x]

Setting up Adyen PoS terminals

149

[x]

Collect additional customer details with Extra Fields

147

[x]

Use Klaviyo to send email notifications to your customers

143

[x]

Cancelling a subscription

142

[x]

Pausing and resuming subscriptions

126

[x]

Managing discount codes

117

[x]

Using Adyen as payment provider

112

[x]

Change product prices

102

[x]

List of possible dynamic email (Liquid) tags

100

[x]

Supported checkout promotions with Shopify Native Checkout

95

[x]

Manage team members access to your Firmhouse project

95

[x]

Offer Pay on Account to B2B customers

86

[x]

Intrum for debt collection

84

[x]

Add contract terms to a product

84

[x]

Set up your checkout page

82

[x]

Using Firmhouse Payments as payment provider

80

N/A (feature deprecated, no longer offered)

Mark Firmhouse-generated orders Shopify

76

[x]

Giving discounts to your customers

72

[x]

Setting up acceptance checks

72

[x]

Update a customer's payment method

72

[x]

Configuring your Firmhouse project settings (with Shopify native)

70

[x]

Recurring charges with iDeal, Bancontact, SOFORT/Klarna

69

[x]

Managing tax rates

69

[x]

Product Prices per Country/Currency

69

[x]

E-commerce conversion tracking events with our dataLayer

67

[x]

Introduction to Returns

66

[x]

Add contract terms to a plan

65

[x]

Invoice payment links

62

[x]

One time e-commerce checkouts [private beta]

60

[x]

Ask B2B customers for their company name on signup

60

[x]

Let Your Subscribers Add Products Directly from Shopify!

59

N/A (deprecated feature)

Self-Service Center login through Shopify

59

[x]

One time products

59

[x]

Disable automatic charging of non-paying customers

59

[x]

Checklist: Stopping Your Product or Ending Subscriptions with Firmhouse

59

[x]

Viewing customer details

59

[x]

Overview of payment dunning options

58

[x]

Let customers manage their subscription

57

[x]

Allow existing customers to add products to their subscription

56

[x]

Disabling all discounts for subscription products

55

[x]

Entering your Two Factor Authentication code

55

[x]

Metrics Dashboard

54

[x]

Set up product returns from self service center

54

[x]

Custom checkout domain using Cloudflare

53

[x]

Email template tags

53

[x]

Set up manual activation

52

[x]

Add analytics and tracking scripts to Firmhouse Checkout

52

[x]

Subscription removal

50

[x]

Cancellation Feedback and Prevention Flows

49

[x]

Configure Shopify order generation on payment completion

49

N/A (deprecated flow)

BCC a Service Channel on every email

49

[x]

Upgrades to Prepaid plans

49

N/A (deprecated feature)

Snoozing and skipping orders

48

[x]

Outstanding Invoices

48

[x]

Adding, editing, and deleting custom asset fields

48

[x]

More information on fees and payments

48

N/A (outdated pricing)

Creating, removing, and expiring API access tokens

47

[x]

Referrals [Alpha]

42

[x]

Generating reports of your data

42

[x]

Setting up plans

42

N/A (ignored - plans not default anymore)

Manage Firmhouse Account & Billing

41

[x]

Using Mollie as Payment Provider

41

[x]

Introduction to Service Channels

41

[x]

Issuing refunds

41

[x]

Add your logo to the Firmhouse checkout

41

[x]

Introduction to Asset tracking

41

[x]

How to find a customer's Track & Trace code

41

[x] (merged into viewing-customer-details)

Free shipping for Subscriptions with Shopify Native

40

[ ]

Overview Of Optional Third-Party Services

40

[ ]

Build advanced checkout URLs

36

[ ]

Introduction to signing up customers

36

[ ]

How recurring payments and orders work

35

[ ]

Generating a Manual Payment

35

[ ]

Subprocessors of your Customer Data

34

[ ]

Assigning assets to customers

34

[ ]

Shopify plugins compatible with our Shopify native checkout integration

33

[ ]

Set up a Referral program with ReferralCandy

33

[ ]

Platform offboarding

33

[ ]

Developer Docs

33

[ ]

Developer Community

33

[ ]

Integrating Klaviyo Profiles via Zapier

33

[ ]

Remind people to return their product after cancelling

30

[ ]

Failed or Non-received Emails

29

[ ]

Define special validation rules for your customers signups

29

[ ]

Which PDP widget should I use for my business?

28

[ ]

Customizing discounts per product

28

[ ]

Two-step Cancellation Flow

28

[ ]

Collect marketing consent

28

[ ]

Adding, updating and deleting assets

28

[ ]

Setting up the Customer Account Extension for Subscription Management

27

[ ]

Adding, managing, and removing webhooks

27

[ ]

Plan-Level Cancellation Strategies

23

[ ]

Use two step signup for selling subscriptions in retail stores

23

[ ]

Crediting invoices

23

[ ]

Reminding your non-paying customers of their outstanding invoices

23

[ ]

Changing your password in Firmhouse

23

[ ]

How to work with selling plans and selling plan groups

22

[ ]

Checkout options overview

22

[ ]

Build or modify your existing custom subscription widget

21

[ ]

Only ship recurring orders when they are paid

21

[ ]

How to opt out of certain email flows

21

[ ]

Setting up try and buy

21

[ ]

Last updated